Building an Enterprise Government: Creating an Ecosystem for Cross-Agency Collaboration. Washington, D.C., Partnership for Public Service and IBM Center for the Business of Government, 2016.

The GPRA Modernization Act of 2010: Examining Constraints to, and Providing Tools for, Cross-Agency Collaboration, Washington, D.C.: Administrative Conference of the United States, 2013.

Implementing Cross-Agency Collaboration: A Guide for Federal Managers, IBM Center for the Business of Government, 2013

Promises and Pitfalls of Social Media Use in Government, Public Administration Review, 2013. Review of Ines Mergel, Using Social Media in Government (Springer, 2012).

Bureaucratic Reform and E-Government in the United States: An Institutional Perspective, The Handbook of Internet Politics, Routledge, 2008, edited.

Challenges to Organizational Change: Facilitating and Inhibiting Information-Based Redesign of Public Organizations,in V. Mayer-Schoenberger and D. Lazer, eds., Governance and Information Technology: From Electronic Government to Information, MIT Press, 2007.

Central Issues in the Political Development of the Virtual State, The Network Society: From Knowledge to Policy,Brookings Institution Press, 2006, edited volume. 

Building the Virtual State: Information Technology and Institutional Change. Brookings Institution Press, 2001.