University of Massachusetts Amherst

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Selected Publications

The moon, the ghetto and artificial intelligence: Reducing systemic racism in computational algorithms. Government Information Quarterly. 39(2), April 2022. doi: 10.1016/j.giq.2021.101645

Managing Space Traffic in an Increasingly Congested Orbit. With Michael Dominguez, Martin Faga, Patrick Kennedy and Sean O'Keefe. Government Executive. August 20, 2020. https://www.govexec.com/management/2020/08/managing-space-traffic-increa... congested-orbit/167875/

How Government Gets it Right on Privacy: We need to take additional steps to protect privacy and data security, while also allowing data to be used as a strategic asset.” Washington, DC: Government Executive. With Nick Hart. https://www.govexec.com/management/2020/01/how-government-gets-it-right-privacy/162658/

The Wicked Nature of Digital Transformation: A Policy Perspective.” Dubai Policy Review. January 2019. https://dubaipolicyreview.ae/the-wicked-nature-of-digital-transformation-a-policy-perspective/

Increasing Benefits and Reducing Social Costs of Technological Innovations. Behavioral Science & Policy. 2017. 3(1): 93-103. With Andrew Van de Ven, Ron Adner, Stephen Barley, Deborah Dougherty, Andrew Hargadon, Mark Kamlet, Beth Karlin, and Melissa Schilling.

Building an Enterprise Government: Creating an Ecosystem for Cross-Agency Collaboration. Washington, D.C., Partnership for Public Service and IBM Center for the Business of Government, 2016.

"Digital Government," in William S. Bainbridge and Mihail C. Roco, eds., Handbook of Science and Technology Convergence. Springer. 2016.

“Connecting Technologies to Citizenship,” in M. Pagano, ed., Technology and the Resilience of Metropolitan Regions, University of Illinois Press. 2015.

“The Administrative Conference of the United States: Recommendations to Advance Cross-Agency Collaboration under the GPRA Modernization Act,” Public Administration Review. 2014. With Paul Verkuil.

“The Role of Technology in Political Representation," in Global Agenda Council on the Future of Governments, eds., Future of Government Smart Toolbox, Geneva: World Economic Forum. 2014.

The GPRA Modernization Act of 2010: Examining Constraints to, and Providing Tools for, Cross-Agency Collaboration, Washington, D.C.: Administrative Conference of the United States, 2013.

Implementing Cross-Agency Collaboration: A Guide for Federal Managers, IBM Center for the Business of Government, 2013

Promises and Pitfalls of Social Media Use in Government, Public Administration Review, 2013. Review of Ines Mergel, Using Social Media in Government (Springer, 2012).

Bureaucratic Reform and E-Government in the United States: An Institutional Perspective, The Handbook of Internet Politics, Routledge, 2008, edited.

Challenges to Organizational Change: Facilitating and Inhibiting Information-Based Redesign of Public Organizations,in V. Mayer-Schoenberger and D. Lazer, eds., Governance and Information Technology: From Electronic Government to Information, MIT Press, 2007.

Central Issues in the Political Development of the Virtual State, The Network Society: From Knowledge to Policy,Brookings Institution Press, 2006, edited volume. 

Building the Virtual State: Information Technology and Institutional Change. Brookings Institution Press, 2001.