University of Massachusetts Amherst

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Publications

  • Wing, L.  “Ethical Principles for Online Dispute Resolution: A GPS Device for the Field.”  International Journal of Online Dispute Resolution, Vol. 3, No. 1, 2016, 12-29.
  • Wing, L.  "Social Impact and Technology:  Issues of Access, Inequality and Disputing in the Collaborative Economy," International Journal of Online Dispute Resolution, (1)2, 2014, 150-160.
  • Wing, L.  “Intersectionality and Conflict Resolution Pedagogy.”  In Pliner, S. and Banks, C.  (eds.), Teaching, Learning, and Intersecting Identities in Higher Education.  New York:  Peter Lang Publishers, 2012, 49-68.
  • Wing, L. and Rainey, D.  “Online Dispute Resolution and the Development of Theory.”  In Wahab, M., Katsh, E., and Rainey, D. (eds.), Online Dispute Resolution: Theory and Practice.  The Hague:  Eleven International Publishing, 2012, 23-38. 
  • Wing, L.  “Dealing with the Past:  Shared and Contested Narratives in ‘Post-Conflict’ North of Ireland/Northern Ireland.” Museum International, Vol.62, Issue 1-2, 2010, 31-36.
  • Wing, L.  “Mediation and Inequality Reconsidered:  Bringing the Discussion to the Table.”  Conflict Resolution Quarterly, Vol. 26, 2009, 383-404.
  • Wing, L.  “Whither Neutrality?  Mediation in the Twenty-First Century.”  In Trujillo, M.A., Bowland, S.Y., Myers, L. J., Richards, P.M., and Roy, B. (eds.), Re-Centering Culture and Knowledge in Conflict Resolution Practice.  Syracuse:  Syracuse University Press, 2008, 93-107.
  • Clarke, L. A., Gaitenby, A., Katsh, E., Marzilli, M., Osterweil, L. J., Rainey, D., Simidchieva, B., Sondheimer, N. K., Wing, L., and Wise, A.  “Using Process Definitions to Drive User Interactions with Digital Government Systems.” Eighth Annual International Conference on Digital Government Research, Philadelphia, PA, May 20-23, 2007, 310-311. 
  • Association for Conflict Resolution.  (Contributing editor).  Recommended Standards for School-Based Peer Mediation Programs, 2007. 
  • Katsh, E. and Wing, L.  “Online Dispute Resolution in the Last Decade and the Future” (reprint) in K.K.S.R. Murthy, (ed.), Issues in Online Dispute Resolution, CFAI Law Books Division, Institute of Chartered Financial Analysts of India University, 2007. 
  • Katsh, E. and Wing, L.  “Online Dispute Resolution in the Last Decade and the Future.”  Toledo Law Review, Vol. 38, 2006, 101-126, 2006. 
  • Osterweil, L. J., Clarke, L. A., Gaitenby, A., Gyllstrom, D., Katsh, E., Marzilli, M., Sondheimer, N. K., Wing, L., Wise, A., and Rainey, D.  “A Process-Driven Tool to Support Online Dispute Resolution.”  International Conference on Digital Government Research, San Diego, CA, May 2006, 56-57.
  • Warters, B. et al.  (Contributing author, listed alphabetically.)  Institutional and Program Level Guidelines for Conflict Management in Higher Education.  Campus Conflict Management, 2003. 
  • Wing, L. and Rifkin, J.  “Racial Identity Development and the Mediation of Conflicts.”  In C. L. Wijeyesinghe and B.W. Jackson (eds.), New Perspectives on Racial Identity Development: A Theoretical and Practical Anthology.  New York:  New York University Press, 2001, 182-208.
  • Baker, M., French, V., Trujillo, M., and Wing, L. “Conflict Resolution Education:  How it Does Not Meet the Needs of Diverse Populations.”  In T.S. Jones and D. Kmitta (eds.), Conflict Resolution Education Research and Evaluation, Washington, DC:  United States Department of Education and the Conflict Resolution Education Network, 2000.